Tracker questions

WHAT IF THE TRACKER COMES IN CONTACT WITH LIQUID?

The tracker is splash-proof but should be kept away from getting in touch with running or standing water. We can’t guarantee the tracker will continue to work if it comes in touch with water. 

WHAT IF THE TRACKER FALLS ON THE FLOOR?

The tracker is pretty resistant so it should survive several bumps and falls. But please take care of it and handle it with care.

HOW DO I KNOW WHEN MY TRACKER BATTERY IS EMPTY?

You can check the battery indicator in EQUA app at any time. When the battery is low, the app will also remind you to recharge it. The fully charged battery would last around one month.

CAN THE EQUA SMART BE SHUT DOWN IF NOT USED IN A PERIOD OF TIME? AND HOW CAN I DO IT?

You can unpair your bottle and it will not send you the reminders or track the volume. This function is available in the EQUA app bottle settings – “Unpair this bottle”.